ISO 9001:2015 Quality Management System Lead Auditor (IRCA Certified) - Virtual Classroom - 5 Days
OBJECTIVES
- Understand quality management definitions, concepts, and guidelines
- Understand the purpose of the ISO 9000 series
- Understand the requirements of the ISO 9001:2015 standard
- Understand the roles and responsibilities of the auditor
- Apply ISO 19011 definitions, concepts, and guidelines
- Recognize the principles, practices and types of audits
- Understand the role of objectives, scope, and criteria in the audit process
- How to plan audits
- Understand lead auditor responsibilities
- Communicate effectively during the audit
- Prepare audit conclusions
- Report audit results
WHO THE COURSE IS FOR?
- QHSE Managers, Internal Auditors, Management Representatives & Members of QUALITY/IMS teams
- Individuals working as a consultant or subject matter expert on ISO 9001 or other management systems
COURSE CONTENTS
- Understand the roles and responsibilities of the auditor (audit management)
- What to look for in Quality Management System & Audit techniques
- Auditor Competence (as per ISO 19011:2018, IRCA norms & industry best practices)
- Accreditation Process as per ISO 17021, IAF MD1
- Practical Exercises, Workshops & Role plays.
- The Plan, Do, Check, Act (PDCA) cycle
- The relationship between quality management and customer satisfaction
- Common quality management terms and definitions and the 8 Quality Principles of ISO 9000
- The process approach used in quality management
- The model of a process-based QMS, the structure and content of ISO 9001
There is a ‘two-hour examination’ at the end of this course; this grade in combination with a successful ‘continuous assessment’ of the delegate contribution toward the exercises and workshops, will contribute to the overall grade for the class.
COURSE PRE-REQUISITES
Students should have prior knowledge of the ISO 9001 standard. Those without prior knowledge may not be successful in this course.
Students are expected to have the following prior knowledge:
COURSE DATES
START DATE | END DATE | METHOD | BOOK NOW |
---|---|---|---|
November 04, 2024 08:00 | November 08, 2024 17:00 | Web | BOOK NOW |
December 09, 2024 08:00 | December 13, 2024 17:00 | Web | BOOK NOW |